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MC
2 days ago New While I’ve had positive experiences at other Sixt locations in the past, the ABQ Airport Sixt fell miserably short. After reserving a compact, I was “upgraded” to a Mini Cooper, as they did not have any economy/compact cars left on the lot. I’m not even sure why they would offer a Mini Cooper at an airport location, as everyone normally arrives with luggage and Mini Cooper’s trunk can barely accommodate one medium size suitcase. In a classic bait-and-switch, the desk then offered another “upgrade”, albeit for an additional $15/day. Rather than do the right thing and offer a free upgrade because they planned poorly and did not have the car I booked weeks ago, they resorted to quoting fine print of the agreement of what I “actually” booked. The attitude of the woman at the desk only made things worse, as I eventually elected to cancel the reservation altogether. Sixt just lost a previous loyal customer! Do yourself a favor and avoid Sixt and book through the other dozen rental car vendors at ABQ Airport.
3 months ago
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Sixt rent a car has a 1.2 average rating from 169 reviews