DON'T RENT FROM SIXT UNLESS YOU WANT TO RECEIVE A CLAIM FOR DAMAGE DAYS, WEEKS AND I'VE READ EVEN MONTHS AFTER YOU RETURN THE CAR. Should be zero star review. I've been a customer for over a decade, never had an issue but just recently became a victim of their damage claim scam. Read the complaints on the Better Business Bureaus website. You'll wonder how are they getting away with this. All complaints on there are legit. SIXT answered all of them and I'll guess they close around 90% of them. It's clear here that SIXT uses this to increase profits while stealing from their customers and ruining their credit if they refuse to pay for the bogus claims. I read where people that got the extra insurance through SIXT and they still sent them a claim for damage. If you received a claim and you know you aren't responsible for the damage, you MUST file a claim on BBB.com. Here's what happened to me and I'll try to make it short. Returned my rental, did a walk around, no issues. SIXT employee did a walk around and I'll assume didn't find anything because only hours later I received an email stating the rental contract was now closed, balance owed was $0.00 and I will receive my security deposit 3 to 10 business days. Security deposits are to cover damage so it was telling that I was getting that back meaning they found no damage. Over four days later they sent me an invoice for $980.50 for a scratch on a bumper and told me I must pay it. The pics they sent were blurry which is something I read in nearly every complaint. You really can't make out the damage, it's hard to see. With today's camera quality, this is also telling. There's something shady going on there. These days cameras are always clear. If you refuse to pay the claim, SIXT tells you right up front, they'll send the outstanding balance to collections so again, if you care about your credit, they are really holding you hostage and I'm sure people fold and pay it knowing they aren't responsible for it. That's what gets me. SIXT is literally stealing from their own customers. If you receive a claim for damage, make sure you file a complaint BBB.com. There was a class action lawsuit recently that SIXT lost and paid out over $11 million due to bogus claims. Hard to believe they're at it again. Guess the profits gained are worth stealing from their customers. Companies like this will eventually fail and go out of business. I did file a claim with the BBB and two days later received a reply from SIXT that the claim was closed and I owe nothing. SCAM for sure. If I didn't file a claim, I think I would have been forced to pay or have them ruin my credit through collections if I refused to pay since I certain I didn't cause the damage. Really sad to treat customers like that, especially loyal customers like myself who WAS a customer for over a decade but the last rental was the last time I'll ever rent from them. I used to highly recommend them now I'll highly advise to stay away from this fraudulent company. I feel the amount of people I know rented a vehicle from SIXT because of my recommendations plus my owns rentals was good business for SIXT. Now, because of this one incident with me, they will lose a good number of customers.