I accidentally cancelled something, they proceeded to charge me an extra for cancelling - which is there policy. However, I called to explain it was a mistake within an hour and they said they couldn't do anything about it. Absolutely insane! I still wanted to use the car, I just wanted to simply reverse it and was told this was not allowed at all. I am now down £214. I don't have this kind of money and it is really upsetting. It has ruined my holiday as I can't afford to get another car and I am now down £107 of money to spend on my trip.
4 years ago
Sixt rent a car has a
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