I waited nearly 1 month, and nothing has arrived. I was begging for money refund for more, than a week. Actually I have to feel ashamed now, because I made a scandal, but what should you do, when you start to panic, that the company might be a scam? Although later a few people in the comments said, it is not a scam, and they are regular customers, this terrible customer service is has been existing for a few months, but it does not help the customers. I don't think, someone wants to wait 1-3 months for an order from UK to UK. SkinnyFood definitely has to do something with this!!