The only way I would order from The Skinny Food Co again is if I was being held at Gunpoint. Firstly the order took 8 days before it was even dispatched. Placed an order of 4 items, totalling just under £19 and received 1 wrong item. So they wanted me to post it back to them to get my right item. I refused as didnt want to be out more money. Offered me a 4.99 discount code with a minimum spend of £10!!!!!!I also refused that. So they then said they would send the right item. They somehow sent the wrong item again. Eventually after dealing with 2 different people and a massive delay in replies, I got a refund. Customer service was terrible, waiting days on end between replies and having to explain that this was their fault continuously. The maple syrup is lovely apart from that, I wouldn't recommend.
3 Helpful Report
Posted 11 months ago
skinny food co is rated 1.98 based on 40 reviews

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