Over the past few month this service was gone way down. Missing food, long wait times, food not delivered etc which I get happens but their customer service is the worst. Log a complaint they just throw a $5 credit at you and end the chat. Recently a friend had her food not delivered, she re-ordered, logged a complaint, the staff ended the chat and then told the diver to dispose of the food. Luckily the diver was just outside and she did get her food but that just seemed ridiculous. Maybe the staff are super overloaded but still, so many other food delivery apps out there to give your business too.