Ordered late night food. Long story short, had to wait for at least 40mins. My phone was on silent and was keeping track through the tracking order map on my PC. All of a sudden it has been delivered. As soon as I come out I do not see the driver. I see the footsteps on my driveway because it just had snow. Looked for the food and I did not find it. Tried to call but could not reach the number. Driver said it was delivered but it was no where to be found. The last location of the driver was at the restaurant. Either skip has to do better with that live tracker or make sure that drivers leave the food by the door. I spoke with " Lovepreet k4 " service person through chat and was very rude. Only refunded as credits what the total amount was. I tried to reason out the situation but the person leave the chat. What kind of customer service is that. Anyways.. I have had more issues with skip before but this is what really triggered me to write a review. DO NOT USE SKIP!