The worse experience I could have had literally from 8 minutes in to my sky business contract they have failed my small business no phone line or internet for just under 2 weeks then when you do get it up and running they put a answer phone that you can’t access and a call forwarding service that you can’t use due to more “technical” faults customer services are always very polite unless you ring after 5.30pm then it’s goes properly down hill! They just pass you around to different departments promising calls back from management or “technical leads” but that never happens. They don’t actually have the ability to say actual this is our fault let’s sort it out it’s always someone else’s fault or it’s because open reach or talktalk need to do something. When your complaint finally does get properly addressed then you will never have a phone call again but the emails will start and that’s the only way that they will communicate with you but the reply’s take 24 to 48 hours. If your small business needs a phone line or internet to take calls or take payments DO NOT use sky business it’s been awful