A Year of Poor Speeds & Empty Promises – Sky Broadband is a Joke I pay for 300mb broadband but for nearly a year I’ve only been getting 85–95mb. After 3+ hours on the phone, an engineer visit, and repeating the same pointless troubleshooting multiple times, the problem still isn’t fixed. To make things worse, Sky even sent me texts claiming the issue was “resolved” when it clearly wasn’t. Their Speed Guarantee is a complete joke — after 12 months of slow speeds, they offered me just one month free broadband, still at the reduced speed they can’t fix! The customer service is shocking. It’s almost impossible to speak to a human being, and when you finally do, you’re forced to repeat the same steps again and again. And guess what, the link the chatbot gives you to complain... the page doesn't exist! Sky are failing to deliver what they sell, and they’re failing their customers. Absolute clown show. I’ll be escalating to Ofcom and the Communications Ombudsman.