Dani
Usually good but when there's a problem it takes days on end to get it sorted. Several days ago our broadband slowed down to the point that it is pretty much non-existent now. According to our contract we should have up to 24MB speed, currently it is under 2. Uploads are also not working at all, the speed is 0.5MB at best. Called them and was told tests indicate there might be a problem outside our home but still they don't seem to think it should be sorted quickly. We have to wait for days now to get someone onsite so it can be checked.
5 years ago
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sky broadband has a 2.2 average rating from 110 reviews

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Alice, Customer Support

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