Sky TV Dreadful customer service Why why didn’t I read these reviews before signing up to sky tv again. Wish I had just stayed with my existing Sky HD box...! They are absolutely useless ... the customer service whilst polite is dreadful. Spent an afternoon waiting for the engineer to turn up.. no phone call ... nothing. Speak to customer service at 5pm and they say you will get a call from the engineers department by 6pm... guess what no call so call back at 6pm now told to wait for call from the backend team whoever they are within an hour... I am not expecting a call. Apparently customer services cannot speak to the engineers department to check an appointment or at whether you are actually on that’s days schedule.... really .. what nonsense ... I would say if you are thinking of giving sky another go I would avoid avoid avoid 😡