Sky are trying to charge me £40 in set up fee’s for a new contract taken out in the Black Friday event, when the colleague told me at least 10 times on the call that I couldn’t be charged any more than the £39 a month and she would waiver all the set up fee’s.
I have just been slammed with a £90 odd bill, two days before Christmas and I’m in SMP.
The gentleman on the phone put the phone down in me and spoke over me the whole time I was trying to resolve my issue. The service was diabolical- now I remember why I never went back to sky in the first place
This company must be rubbing their hands together during this pandemic and they still continue to take advantage of people.
DISGUSTING!!