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SKY Reviews

1.6 Rating 655 Reviews
13 %
of reviewers recommend SKY
1.6
Based on 655 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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$121 000 thank Sophia Email: sophiamaddison270–@gmail.com
SKY 1 star review on 26th July 2025
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Posted 5 days ago
thank Sophia
SKY 1 star review on 22nd July 2025
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Posted 1 week ago
Completely useless. I’m supposedly a valued sky diamond customer yet despite the crazy amount I pay them every month they have no interest in solving issues which leave me without uhd and WiFi access for multiple days
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Posted 1 week ago
thank Sophia
SKY 1 star review on 15th July 2025
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Posted 2 weeks ago
hame I can’t give zero stars. Impossible to contact. They will waste your time waiting. 45 minutes waiting to get through to the “Customer Priority Team” (there’s an oxymoron in that Title) Then spent nearly 3 hours with two different operators on the WhatsApp conversation. They deal with multiple enquiries at the same time and then when I was “transferred to another team member” I waited one hour and 10 minutes before that came on line The complaint was that they offered a Sky Reward to Sky Diamond Plus customers of one months free Sky Sports but there was no link behind the offer. When I pushed this I wasted about 2 hours getting a response which said that I wasn’t eligible as the offer was only available to Sky Q customers (I am Sky Glass) A completely misleading offer which led to hours of wasted time for me.
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Posted 2 weeks ago
thank Sophia Email: sophiamaddison270–@gmail.com
SKY 1 star review on 12th July 2025
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Posted 2 weeks ago
$121 000 thank Sophia Email: sophiamaddison270–@gmail.com
SKY 1 star review on 7th July 2025
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Posted 3 weeks ago
Working with COVSECLTD * COM was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. COVSECLTD * COM listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.
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Posted 3 weeks ago
$121 000 thank Sophia Email: sophiamaddison270–@gmail.com
SKY 1 star review on 4th July 2025
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Posted 3 weeks ago
Couldn’t ask for better! The process was fast, transparent, and handled with care. Thanks to Mrs. Mercy and her team, everything went perfectly.
SKY 1 star review on 1st July 2025
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Posted 4 weeks ago
Couldn’t ask for better! The process was fast, transparent, and handled with care. Thanks to Mrs. Mercy and her team, everything went perfectly.
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Posted 4 weeks ago
thank you Sophia
SKY 1 star review on 1st July 2025
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Posted 4 weeks ago
Cost a fortune each month and their sky stream is so awful. With modern technology these days this is lacking in something. It’s so difficult to find and scroll for programs. Even the voice control on the remote doesn’t always find what you are looking for.
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Posted 1 month ago
Being defrauded of $145,000 was one of the most painful experiences of my life. The emotional toll was immediate—panic, shame, and uncertainty. Reaching out to Mrs. Mercy was a turning point. Her team treated my case with care and professionalism. They didn’t make false promises but stayed transparent and supportive throughout. In the end, they managed to recover a large portion of my funds. I finally had something to be hopeful about again.
SKY 1 star review on 26th June 2025
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Posted 1 month ago
Being defrauded of $145,000 was one of the most painful experiences of my life. The emotional toll was immediate—panic, shame, and uncertainty. Reaching out to Mrs. Mercy was a turning point. Her team treated my case with care and professionalism. They didn’t make false promises but stayed transparent and supportive throughout. In the end, they managed to recover a large portion of my funds. I finally had something to be hopeful about again.
Helpful Report
Posted 1 month ago
I have a been loyal customer with Sky for years, purchasing several products and services from them, now my broadband is coming up for renewal, they have reduced the price, but compared to what is on offer, it is 50% more expensive than what l could receive from other suppliers, plus they are all offering welcome bonuses as much as £155, now l have been a customer 10 plus years and they will have made £1000s from me, but they would prefer to give a new customer a much better deal than me, and vouchers, and l am a so called VIP customer according to them, so now l will become and old customer, becuase MR SKY, just to let you know your business model doesnt work
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Posted 1 month ago
thank you Sophia
SKY 1 star review on 24th June 2025
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Posted 1 month ago
I had been waiting for two weeks for a withdrawal to be deposited into my bank account. Although the company insisted that the transaction had been completed on their end, my bank confirmed that no deposit had been received, attempted, or rejected. After a thorough investigation conducted by both my bank's fraud department and UNIQUE RECOVERY FIRM it was determined that there was no trace of the transaction. Fortunately, following the investigation, I was able to recover my funds successfully."
SKY 1 star review on 19th June 2025
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Posted 1 month ago
After over 10 years as a loyal Sky customer, I’ve never felt more let down by a company. Since moving into a new property in September, my experience with Sky has been nothing short of a nightmare. The broadband service was unreliable from day one — often unusable — and despite spending hours on the phone with support, enduring multiple technician visits, and even missing work, the issues were never resolved. In a desperate attempt to fix what Sky couldn’t, I spent over £2,000 of my own money, including £1,600 on a Netgear Orbi system and additional electrician costs. None of it helped. Then, after months of frustration, Sky finally admitted they couldn’t provide the service I needed and told me to leave. Let that sink in — I didn’t choose to cancel. Sky told me to go elsewhere because they couldn’t deliver. And yet, they had the audacity to offer a measly £75 in compensation. That’s not just inadequate — it’s insulting. I’ve since switched to BT. No Orbi. No extra hardware. Just fast, reliable internet — double the speed Sky ever managed. Sky, you’ve lost a customer for life. And I’ll make sure others know exactly what kind of “service” they can expect.
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Posted 1 month ago
thank you Sophia
SKY 1 star review on 15th June 2025
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Posted 1 month ago
SKY is rated 1.6 based on 655 reviews