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SKY Reviews

1.6 Rating 663 Reviews
13 %
of reviewers recommend SKY
1.6
Based on 663 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Got this new stream tv which is terrible, would not recommend at all. I have had Sky Q in the past which was great. Awful sky Stream tv
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Posted 2 days ago
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Posted 1 week ago
I got scammed but SARAHARMSTRONG733 came to my rescue.
SKY 1 star review on 4th September 2025
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Posted 1 week ago
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SKY 1 star review on 3rd September 2025
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Posted 1 week ago
Sky failed on three occasions to install full fibre. It’s now two months since I made the contract. It’s complete incompetence.
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Posted 1 week ago
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SKY 1 star review on 28th August 2025
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Posted 2 weeks ago
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SKY 1 star review on 23rd August 2025
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Posted 3 weeks ago
After nearly a decade as a loyal Sky customer, I’m extremely disappointed and feel compelled to share my experience. First, Sky removed over 300GB of Piggybank data that I had previously paid for. As a gesture of goodwill, they offered a six-month discount and additional data, with the assurance that I could leave if I wasn’t satisfied. However, I’ve now discovered that this “gesture” actually locked me into a new 12-month contract without my explicit consent. This feels misleading and akin to a bait-and-switch tactic. To make matters worse, when I requested to escalate the issue to a supervisor during a call with customer service, I was told that no supervisors were available which raises serious concerns about transparency and accountability. Between questionable retention practices and evasive customer support, this experience has eroded my trust in Sky. I will be exploring other providers moving forward.
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Posted 3 weeks ago
Sky are a rip off, they sent an e mail saying my package is due to expire with an offer of £X per month then luckily I checked it is actually double what I was paying as the “package didn’t include our internet… sneaky e mail and a rip off and useless customer service!!!
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Posted 4 weeks ago
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SKY 1 star review on 26th July 2025
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Posted 1 month ago
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SKY 1 star review on 22nd July 2025
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Posted 1 month ago
Completely useless. I’m supposedly a valued sky diamond customer yet despite the crazy amount I pay them every month they have no interest in solving issues which leave me without uhd and WiFi access for multiple days
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Posted 1 month ago
thank Sophia
SKY 1 star review on 15th July 2025
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Posted 2 months ago
hame I can’t give zero stars. Impossible to contact. They will waste your time waiting. 45 minutes waiting to get through to the “Customer Priority Team” (there’s an oxymoron in that Title) Then spent nearly 3 hours with two different operators on the WhatsApp conversation. They deal with multiple enquiries at the same time and then when I was “transferred to another team member” I waited one hour and 10 minutes before that came on line The complaint was that they offered a Sky Reward to Sky Diamond Plus customers of one months free Sky Sports but there was no link behind the offer. When I pushed this I wasted about 2 hours getting a response which said that I wasn’t eligible as the offer was only available to Sky Q customers (I am Sky Glass) A completely misleading offer which led to hours of wasted time for me.
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Posted 2 months ago
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SKY 1 star review on 12th July 2025
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Posted 2 months ago
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SKY 1 star review on 7th July 2025
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Posted 2 months ago
Working with COVSECLTD * COM was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. COVSECLTD * COM listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.
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Posted 2 months ago
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SKY 1 star review on 4th July 2025
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Posted 2 months ago
Couldn’t ask for better! The process was fast, transparent, and handled with care. Thanks to Mrs. Mercy and her team, everything went perfectly.
SKY 1 star review on 1st July 2025
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Posted 2 months ago
Couldn’t ask for better! The process was fast, transparent, and handled with care. Thanks to Mrs. Mercy and her team, everything went perfectly.
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Posted 2 months ago
SKY is rated 1.6 based on 663 reviews