Sky is not a good company and need to extremely careful about getting in a contract with them. Look at any other way to get a service without going to them its not worth it. Used to be better. Un feeling and don't care about anyone. Ever try to find a telephone number to call on website hard to fo. Google is better. Over billing, extra late charges on top of late charges. Manipulate of box so it's not a friend just a fiend. Horrible company.