Avoid! Impossible customer service, wait 45 minutes for the auto queue to hang up in you continuously to use their online services. Non of the customer service team ever seem to know anything always got different reasons for loss of service. Engineers were great. It took me 15 months to get them to cancel my subscription even though I was out of contract, they couldn’t provide the services and I have months of emails from the complaints email address detailing I wanted to cancel my account. When I finally got through and they finally cancelled it asked about the €1500 paid for no service and was told “that’s too bad maybe keep emailing the complaints department”.