Was having a great experience changing to Sky Glass. Smooth delivery and set up. Amazing picture and sound. THEN....... SKY GO EXTRA disappeared! I thought initially this would not be a problem as happened once before when I changed package but was restored as is a DIAMOND VIP perk. The only one I have ever wanted. The rest is rubbish of no use. After making a complaint, discovered it is not technically possible to restore my service. I WAS NOT TOLD THAT THIS WOULD BE THE CASE! AM ABSOLUTELY FUMING!!!!!!!!!!!!!!!!!!!!!!!!