Hideous! We were clients for 16 years. We were accused of not paying our final bill and threatened with debt collection even though proof of payment the month prior has been provided. Secondly, we live in the countryside and were told we had to make a special trip well out of our way to drive into Christchurch to drop off the decoder. Goodness knows why it can’t be posted. This was never mentioned in the original agreement signed, they have staff in our district every second week and they’ve been awkward and spiteful during the closure of our account. Worst business we’ve ever dealt with!