After 9 years of being with Sky its time to switch to Virgin after the most appalling customer service and cost increase I have ever known. Sky contract expires in April so rung up to continue exact same package as I am currently on. I was told my current deal that I am on is very good (£54 a month) but they can offer me a new deal for only £77 a month! Wow thanks Sky and thanks the sales assistant Jayashree who so kindly tried to rob me blind. So they want to give me the exact same TV channels, the exact same appalling customer service from India for an increase in monthly cost of 42.6%. Just another company trying to bankrupt the hard working and loyal customers of the UK all whilst lining their own directors and shareholders pockets. Disgraceful and should be utterly ashamed of how you treat your existing and loyal customers