It is the worst company Ive ever haf to deal with. The service is always failing in every way. Internet is very bad. Customer support is of the worst you can imagine, every time I call it takes a very long time to get connected and the calls drop easily and you have to start all over again. The app is never working properly. It takes a long time sometimes days to resolve a problem. Not one week goes by without a problem, for six months I have been having the same issue and nobody can fix it. I truly say to you if you have any other choice do not use this service it's the worst there is. Unfortunately some places in Mexico don't have any better to offer but if you have a choice research it. I have had the worst experience with this company. I only gave one star in able to write a review or I had given it none. Customer service is horrible. Nobody seems to know what they are doing and they never follow thru with a problem. Every time you call nobody seems to know how to fix anything. They should not be in business in Mexico.