Absolutely disgraceful service, customer for 24 years paying £122 per month. Signal lost more than its on for over a month, text communication to Sky help was no help at all. Im not the account holder but am on the account to deal with issues. Couldn’t remember password so got no further. They even refused to cancel acc without password and wouldn’t give option to change or to ring me on the number they have on the acc. More TV is looking good at the minute I’m done with this rip off Sky rubbish