Got speaking in the same week that my friends got speaking to an amazing agent called Louise, the best agent in any company I have ever spoken too, I even asked if she would join my sales team in a different company, so polite so helpful never experienced customer service like it but i think she said that she was leaving next week! My question why do companies let go the best staff. Really restored my faith in sky, honest polite and I came into the conversation hostile but she was so kind that I asked to sort out my other accounts with sky that had my name on their account, I was in the que for an hour before I spoke to her but she rest assured that she would take care of me and she did. I even offered her a job.