Dealing with this company is very unpleasant.They do not listen and their only interest is trying to sell you more products to boost their profits.When taking out the service they cannot do enough for you but after that they have no interest.When my contract is up in 12 months it will be a pleasure to leave them as no longer will I put up with their antics.My advice would be very careful and look for much better value for money where they respect customers