Been with sky over 15 years. Im a “platinum member” not sure what the benefits are. My contract term ended this month and the monthly price increase was ridiculous. Contacted to discuss, even suggested if I renew for 18 months again what can be done but no price movement. My wife generated a quote (as a new customer) with like for like to what we currently have and it worked out £30 cheaper for 18 months. Firstly, I didn’t think companies could offer “new” customers better deals than existing for the same product? Secondly, when challenged this, zero interests discussing, same spiel, “this is a new customer deal only”