I had the worst experience with sky I was was a loyal customer paying all my bills in time I called for home move and I spent 3 months without internet waiting for the engineer to arrive and without any update I had to call time and again and would talk to different people telling you different things the worst part I didn’t have any service yet my they kept on taking direct debit from my account and made a mistake of taking a payment which I was not supposed to pay I got so frustrated to the point of cancelling the service but kept receiving threats to pay an amount for early cancellation fee which I did pay they charged the package without my knowledge causing my family to starve because direct debit was being taken it is a lie that they record cause for monitoring purposes sky is so bad to their customers I have never been stressed with a service provider like I am with Sky. I wish no one will experience what I experienced with Sky because its not fair to treat your customers like that