I would give zero if I could. The helpline or customer service is a joke. My internet was down since 08 Aug, rang them 6-7 times to find out what is going on and updates. They hung up in a very rude way and always hope to get rid of you without giving you proper information. (They can’t give you estimate time when the engineer will come around, they closed the case you raised after they have done NOTHING x twice, they lied, they just repeat like a machine after we have told them we have tested/checked everything we could. I seriously will find another provider as soon as my contract ends with them. Please re consider if you decide to use them. You’ll regret it for sure.