I boooked a taxi today at 7.05 for 7.50 am and the taxi kept getting delayed, when it was 8.02am I got a notification to say it was going to be 5 mins late again of which at this point I was left with no choice but to cancel it and use an alternative, I was 15 minutes late for work which is not good but the most upsetting part is I was still charged 3.70, I know it doesn’t sound much but considering that your company failed me and delayed me then charged me it’s UNACCEPTABLE of which I want my money back .
2 years ago
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