I live in London England and ordered from Slay Queen Hair as I had seen wonderful things on Instagram. I was disappointed when the hair arrived not with the amazing quality of the hair but the length sizes of my bundles. I ordered a 16" frontal and 16" 18" 20" bundles. When the hair arrived I received my correct frontal and 18" 20" bundle but I also received a 12" bundle marked as 16". I didn't bother to send it back or complain as I already had to pay so much in taxes on my end it would have cost more to try and correct the issue. I would order again in the hope I received the correct items. As I said the quality of the hair was amazing.