Having read the other reviews I was very wary of this company BUT I needn't have been this company is excellent! I dealt with them before and they were very helpful and understanding. I bought two single memory foam mattress toppers 2"deep. Originally they thought they were out of stock but checked the storeroom and found two!!. They rang me straight away and offered them at a discounted price. They arrived the next day!! They are perfect - well packaged and fit my beds perfectly. They are very comfortable. I would recommend this company with no hesitation. Andrea was very helpful and Kam was also very helpful, and professional. He was very fair and understanding with the price. I think the other reviews are misleading because I had no trouble or problems at all. I am very happy with this company.