Anonymous
Had the worst experience with smarTours just returned from a South Africa tour found out a week before the flight had huge 8 hour layovers they didn’t ask first if we wanted to go ahead with that arrangement or get out money refunded and buy our own flight also the itinerary was changed due to a political uprising and two whole days were just spent driving and without any sightseeing being done in Durban they dropped us at the hotel at 4 then the area wasn’t safe and we couldn’t even venture out as well as Johannesburg the day was rushed and we were done by 3:30. I also unfortunately had two very nasty couples on the trip that took away from the experience for me and they acted completely entitled and expected everyone to bow down to them one lady kept making up different illnesses for her husband so only he would get the best seat on the safaris first it was motion sickness then it was a ankle problem then back I got called some nasty names for taking the seat because I don’t feel they should be entitled to it every time and out tour guide Jeremy didn’t make the situation any better you would think he would remain neutral and help the situation but he did nothing of that sort. Everyone in the group was also in their seventies so if you’re younger like me that was another mistake made. I highly advise against traveling with them you would do better booking any tours on your own wherever you chose to go
2 years ago
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