Aside from the activity of the Greece tour being a little more aggressive activity wise than outlined in the description, it was a pretty good tour. Until I contracted covid the day before departure, the greecetours side did a great job in negotiating the hotel, providing a few meals and transportation to the airport. The smartours us side gave us the run around for 5 days and would not rebook our plane tickets. Most of the agents were pretty uncaring. We felt abandoned by your team and let our tour mates know of the poor treatment. The day before we are supposed to leave based on our quarantine ending, negative covid test and hotel stay ending we book our own ticket. 1am the day of our travel we receive info for new tickets. Now we are going through the refund process with emirates, which could take 30 days. Bad customer service.