We did the Baltic States tour. The tour itself and the director were fine. Our unhappiness is with the booking process, customer support, and overall fairness. We had also booked a back-to-back trip to Russia, which was canceled. Can you believe that because it was "suspended" we did not get our money back. And, because I made the whole payment for me and my son, only I can get a credit for future travel unless I pay a $199 transfer fee. I wrote the one check but he paid me for his share. Avoid these people.
1 year ago
smarTours has a
4.4
average rating
from
1,658
reviews
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