Heart of france smartours review Up beat, friendly Annie, our guide, was exceptional. She even made revisions to the tour to accomodate the needs of each and every traveler. She planned games and even taught us songs (even sang to us with her remarkable operatic voice) on the long drives between cities. The problem was with the tour company. Lower end hotels rarely close to city centers made it almost impossible to go out for dinners or explore city sites. The hotels rooms were musty and not the cleanest. One of our rooms had a very dirty toilet. We asked to have it cleaned but they never did so. We tried to clean it ourselves, but the poop was so caked on it did little good. We’ve traveled with smartours many times in the past and we’re pleased with their better than average hotels. Unfortunately this was not the case this time The dinners provided were inedible by most guests. The sausage for dinner # 1 was even almost raw for some. If you dont care for duck you were out of luck. It didn’t improve as time went on. I wouldn’t advise anyone to use smartours We were so disappointed