Louise
The trip was just as outlined in the SmarTour’s itinerary. The guides on our Russian trip were excellent. Unfortunately most of us on the tour got a Norwalk ( or similar) virus on the ship. The crew and SmarTours guide did everything they could, including providing Dr. Services and needed medications, however, I personally was very ill for 4 days and could not eat for 6 days. The problem was on the ship as most people fell ill. I Consequently missed some stops and activities. I expected SmarTours to contact us regarding this and do think that some kind of compensation would be in order.
5 years ago
Read smarTours Reviews
smarTours has a 4.4 average rating from 1,658 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial