The tour was wonderful and the guides were as well. Our guide Tia saw us through from our landing to departure even staying with us while we processed through Frankfurt to come home. The crew aboard the ship was great and the food was lovely. The boat however left a lot to be desired. You had to pay for Wi Fi and even with paying the service was sporadic. The shower was horrible flooding the floor of the bathroom with each use. Initially they passed out wash cloths upon request but into the second day refused any further requests. In short the Belle Jour needs some upgrades to rate five stars. Mary Turner