Elvis, the tour guide and the bus driver, Milan were terrific. They ran a seamless experience filled with wonderful sights and a lot of information. However, I am disappointed in Smartours and their Smartraveler program . After doing 7 trips, I was told I needed this one to complete my status even though they sent me an email on June 27th informing me that I was a Smartraveler. I feel there is no customer appreciation of loyalty and I will most likely not travel with Smartours again.
6 years ago
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