Maribelle
The “Best of Spain” was the worst. Tour date October 6,2018. The group had 39 people. Too large for our inept guide. In Seville our guide left the microphone for our whisperers on the bus that was not used. Most of the morning guided tour was therefore not guided. These were important sites with no information. She scolded the group each morning about being on time even if we were all there on time. She could not keep track of who decided not to join the group for individual activities. This caused further frustration. The trip promised the Lion Courtyard during our visit to the Alhambra. That did not happen. Very disappointing. The trip intinerary said our guide would give us recommendations for restaurants. When asked she told us she would not make any recommendations because she did not know what we would like. This added to our frustrations the group never jelled. We are seasoned travelers. We know what to expect and this wasn’t it. Shame on you SmarTours. I would like a call from someone in management to discuss this further.
5 years ago
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