I would give a very good rating except for the problem of the JFK group who missed the first day of our tour due to a delayed flight to Shanghai. I cannot believe that Tommy the guide in Saigon did not reach out to us once he realized 8 people were absent. No one at smarTours contacted us until after we had to get hold of them. Very upsetting, particularly as I was traveling solo and knew nobody and did not speak Chinese.
6 years ago
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