The tour director in Egypt is very knowledgeable in ancient Egyptology. However she needs to exercise leadership in taking care of the tour group members from beginning to the final dinner events. She delegated her responsibility to someone who lacks the diligence of head counting before start of activities. There was no follow-up or warning on the wait up calls not happening from the Hotel. The travel flights in Egypt were often too early in the morning and too intense. We all did not receive wake-up calls at 5 am and I almost missed the flight back to th US. The assigned tour director was not present to correct the mishap. I used to have confidence in joining SmartTours in the past. I am sorry to loose such preference after this 10 days Tour to Egypt.
1 year ago

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