I have been trying to help a repeat client to book on this company, his friend had recommend him to book on. The booking system did not send through a confirmation and he has been charged twice. I have been dealing with Nora and she has been very unhelpful. The amounts that had been charged are different, she will not put in contact with the accounts team and told me I need to speak to my bank to recall the money - even though we have proof the transactions have been charged. Can someone please contact us and help get back the over charges !!!
1 year ago
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smarTours has a 4.46 average rating from 1,492 reviews

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Alice, Customer Support

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