I have always been pleased with the tours I have taken with smarTours (I have taken 3). However, this trip to Egypt, although fantastic, was a bit disorganized. I realize this is in part to the culture of Egypt but also, I think our tour director contributed to the confusion. Soja had an immense knowledge of Egyptian history but she did not always impart this information to us in the best fashion. Suggestions: 1) Soja would start talking before all in the group were there and information would be lost on some. 2) Soja used a microphone around her neck so when she turned her head, you could not always hear her. I believe this microphone was supposed to be on her head so when she turned her head, the microphone would move with her. 3) Soja would just point or say over there instead of right/left, etc. Those of us who could not see her, would not be able to tell what she was talking about. 4) Many times, Soja would tell us something and then later, the information would be different. Often made for much confusion. Wanted to bring this to your attention as I think there are easy solutions to making this trip VERY GOOD instead of just GOOD in my mind. However, it was a fabulous trip with amazing sites. I will still always use smarTours for my international travel!!! Thank you smarTours!!! I believe there are simple solution.