Tour director extended some of tours and we had very long days She is short walked fast and used her fold-up umbrella for us to follow Unfortunately she would take a turn and disappear in the crowd and the small umbrella was not visible There was too long between bathroom stops to and from Suzdal it was over five hrs to get there and she did not know buildings where our assigned rooms We had a map that was unclear and finally found an employee driving a golf cart around who showed us which of the seven buildings we were booked We had to take our checked luggage up the stairs in our bldg and one of the other tour travelers insisted on helping us up the stairs with the luggage Suzdal was very unique but not unique enough to take over ten hours round trip to ride. In Moscow tour director left meeting place with an inaccurate count and two women were left behind She didn't have anyone's cell numbers to call and we didn't have the listen of the other passenger's name The group finally realized which two women were not on the bus. She sent the local guide back to meeting place to find them. Neither the guide or traveler's knew what each other looked like