Ellen Obrand Pesner
My name was not on the SouthAmerican tour guide’s list. So the bus left without me, from the airport. This was a mistake done at the New York office. I was compensated for the taxi ride to the hotel. The hotel had no record of me. In half an hour I was given a room. SmarTours never wrote to apologize. When I got home I noticed a few calls on my land line. Never again.
10 months ago

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