Barry
Tour on the whole was good. Tour guide was good, very sweet. Problems - I filled out a food preference form and sent it in before the trip. There was a welcome dinner where my husband and I could only eat salad because Yuko had not received the form, and the hotel could not make anything else. At another dinner, we did not receive sushi even though we listed the type of fish we could eat. On other tours, hotels were able to come up with last minute meals if we could not eat the provided food. There should be some optional night activities. I would have liked to experience a tea ceremony. Weather was very hot when we were there, and we were only given a bottle of water if we had a full day tour. Water doesn't cost that much and it would have been nice to have water every day. Everyone on the tour shared this opinion. I enjoyed the optional Nikko tour - one of the best optional tours I've ever taken. The stop to make postcards was fun. It also gave us a chance to buy reasonably priced souvenirs and gifts.
4 years ago
Read smarTours Reviews
smarTours has a 4.4 average rating from 1,657 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial