I was dismayed that you did not mail to me the preliminary papers - but your rep lied and said they had been sent out. I was dismayed that when I called to tell you the plane ticket # to Abu Simbhel was missing, your rep lied and said it was part of the same ticket to Aswan. (We were forced to get off the plane, go through security again, get tickets and re-plane.) Shame on you!
5 years ago
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