If I could give them 0 stars then I would. Awful customer service. Booked a minibus for sisters hen party and on the day of departure did not turn up. Phoned the number we were given by text and the driver told us that he would not be picking us up and he was just the operator and that we needed to speak to the company direct. When we phoned the company the lady on the phone said that she was aware that nobody was going to pick us up and made a poor excuse why. By this point I had one upset sister who’s hen party was ruined before it had even began. They refunded the money back straight away and I was left to organise other means of transport for 9 of us to Reading from Neath. I would not recommend this company to my worst enemy. I would also not believe the 5 star reviews that are on their website.