Xmas lights orderered 30 Nov - system showed in stock 5% first time discount could not be applied ? Paid extra for 1-2 working day delivery No email confirmation of order and as of 12 Dec no product delivered Numerous emails / texts / voice messages sent to SM but absolutely zero response Only got through once to the SM tel number and was told the lights were on back-order (hiow can they be when they are showing as in stock?) but was told all lights had now been packed up and sent out 1st class - so should have arrived 9 Dec latest ... but guess what, we are still waiting Would recommend no one uses this company - they should be zero stars! I'm not holding out any hope here, but if goods don't arrive by tomorrow 13 Dec, I will be taking steps through my bank to recover my money and will also be reporting the company to Trading Standards