If I could leave a 0, I would. The coffee maker makes a decent cup of coffee but is poorly made. Pot handles break off. replacement pots do not exist. Warmer only lasts an hour. Settings are difficult to input. Most importantly, if you do not descale almost immediately when the light comes on the coffee maker will stop working and cannot be repaired. Customer service confirmed this. Nice looking, poorly made. We are on our second one and the pot handle came off and there are no pots available. Back to Cuisinart. Glad I insisted that we keep it.