I ordered two connectors for my coffee machine, but they only sent me one. I tried to contact support, but their email addresses don’t accept messages—everything just bounces back. I finally managed to reach one of their emails, but instead of resolving my issue, they sent me some kind of warranty form, even though all I need is the part I already paid for! They told me to fill it out and wait 14 days for a response. This is complete nonsense! I urgently need the part, I paid for it, and now I have to deal with pointless bureaucracy. Their service is non-existent! I wouldn’t recommend this company to anyone.