I purchased a 45 degree Illuminating ashcather from SmokeDay. Upon arrival I was excited to try this baby out. After using it for one session, I noticed all my water from the ashcather was pulled into my water pipe. With no water in the ashcatcher, the ashcatcher itself is rendered useless. So I have to fill it up between every single hit. I contacted SmokeDay about the issue and even sent them a video. They told me nothing was wrong with my product and that nothing could be done. I tried to explain over and over to them that this ashcatcher did not work as intended and time and time again they shut me down. If you're looking for quality glass, I would not recommend this company whatsoever. There are plenty of other more trusted and premium carriers.