“Received a faulty piece that broke after 2 uses. Contacted customer support with pictures and got a prompt reply. They were very easy to work with and shipped me a replacement at no charge, then followed up to make sure it was good. I continually come back to this site because of their fantastic customer support.”
“Fast shipping, well packed for shipping. I if there's an issue they will not stop until they get the problem solved will be definitely ordering from this company again.”
“I've ordered from this company in the past and had a great experience. This last time I ordered a bong, and it arrived broken. Rose Ann from customer service was great to work with. She responded to my email quickly and professionally. I sent a couple of pictures and a video of the broken piece and after review, the company sent a replacement bong. The whole process was smooth and quick. I'll definitely order from Smokeday again!”
“smoke day has amazing customer service fast shipping and awesome Products. i purchased the 10” sully water bong . at a great price by the way the glass is thick i mean thick and heavy . sully hits smooth no coughing. i would recommend for anybody to buying from smoke day they are the real deal… thank you smoke”
“The bong is amazing. It’s so cute and works perfectly. The first one I ordered came in broken, but the company was very helpful and sent me a new one in a timely manner.”
“I ordered the modul add on for my studenglass g infuser. Received it and it didn't work. Talked to smoke day via email only to be ignored for 3 weeks... had to go directly to studenglass for customer service. Smoke day don't care about you just your money... very dissatisfied”
“I have purchased from your site twice now and each time I am extremely please with the shipping, the care put into the packing, and always a timely arrival. Thank you for sending cool stickers and a biodegradable grinder. The freebies are appreciated and LOVED.
You're loyal customer, from now until the foreseeable and unforseeable future.”
“Loving my christmas bong and girly bongs. They were packaged very well. My Friends are loving my new pieces and ordering their own.
The glass was very high quality and thick. Way better then the stuff at local shops.
Thanks SmokeDay for the awesome freebies! and the amazing glass :)”
“Terrible company that sells cheap glass, listed as high quality and thick. Just to be cheap and won't stand without falling over. Also the mystery boxes are a joke. 10 random temu ($1 items) for $30. Oh and it's not returnable, how convenient. Well I hope the $70 you made on me was worth a good customer and a bad review, so long sh**day”
“I ordered 10 glass one hitters and the majority of them were defective. I tried 4 of them and all of them clogged up before finishing the first loosely packed bowl. The hole going from bowl to stem was way too small. Air barely made it through. Smokeday has a policy that they only accept returns on unused products. However, I had to use the product in order to realize it was defective. I explained this situation to their customer service and made an exception to their rule. They stood behind the quality of their products and issued me a full refund. The customer service rep, Rose Ann, was very polite and helpful. They will absolutely continue to get my business.”
“Amazing glassware. Just used my new piece and im smiling from ear to ear!
Friends recommending Smokeday to me. My stuff came with a wicked cool grinder and some other freebies. Looking forward to the next one on my next paycheck!
Also loved all the emails telling me when my order was gonna arrive.”
“Affordable prices and reassurance with Route. I've got a few pieces from them and they have all arrived in tact and functional. All my water pipe needs can be shopped here.”
“I ordered a bong and it was exactly as described. Even better in person. Came in discreet and fully bubbled packaging. 100% recommend. Bong looks great and fuctions beautifully.”
